Stutter and frame drops
The game runs at a good average FPS but hitches exactly when a fight starts. Frametime spikes, not the FPS counter, are what you actually feel.
How it works
From symptom to solution in five steps
You don't need to know what's broken. That's the AI's job.
01
Tell Us
Describe what you're experiencing or what you want to improve. Plain language is enough — no diagnostics, no specs, no jargon.
"My FPS tanks in fights" or "I've been hardstuck Gold for three acts" is a perfectly good starting point. You pick the game, type what's happening, and that's the whole first step.
- No hardware knowledge required
- Works for technical faults and performance goals alike
- Attach settings, logs or clips if you have them
02
AI Analyzes
The assistant asks a few targeted questions and identifies possible causes or improvement areas based on your game, hardware and symptoms.
The assistant narrows the space with follow-up questions instead of guessing. It separates what's mechanical from what's technical, and what's your setup from what's the network.
- Typically three to six follow-up questions
- Ranked list of likely causes, not a single guess
- Explicit about what it cannot determine remotely
03
Get a Recommendation
Receive a recommended solution, a confidence score, and the estimated Credits before you commit to anything.
Every recommendation comes with a confidence score and a price in Credits. If confidence is low, the assistant says so and explains what would raise it.
- Confidence score on every diagnosis
- Credit estimate shown before you commit
- Alternative paths listed when there is more than one
04
Choose Your Path
Follow step-by-step AI guidance yourself, or connect with a verified professional who handles it with you.
Self-serve guidance is included with your balance. When the fix needs judgement or hands-on work, you get a shortlist of verified professionals who handle that exact class of problem.
- Guided steps you can follow at your own pace
- Or a verified professional with fixed Credit pricing
- Never a loop with a chatbot that can't help
05
Get It Done
Complete the service, confirm the result, and track your progress across sessions from your dashboard.
Results are measured, not assumed. Technical work comes with before-and-after numbers; coaching comes with two or three things to practise, written down.
- Before-and-after measurements on technical work
- Written notes after coaching sessions
- Credits returned if a session doesn't happen
What the problem usually looks like
Most gaming issues fall into four recognisable shapes. The AI works out which one you're dealing with before anyone spends a Credit.
Lag, jitter and desync
Shots that should land don't register. Jitter and packet loss on your route matter far more than the ping number in the corner.
Heat and throttling
Performance is fine for ten minutes and then quietly collapses. Dust, fan curves and power limits are the usual culprits.
Inconsistent aim and input
Your crosshair feels different every session. Sensitivity, polling rate and input latency are measurable — and fixable.
What it costs
Credits, and nothing else
You never buy a plan. You buy a balance from 50 Credits and spend it per service, at prices shown before you commit.
Most Popular
100Credits
One coaching session plus a technical fix, with balance left over.
50 Credits minimum2000 Credits
You pay
€10.00
1 Credit = €0.10 · other currencies at checkout
- Credits never expire
- No plans, trials or recurring charges
- Spend on any service or professional
Why Wormio
Built to be honest about limits
AI Guidance
Understand what's actually going wrong.
Verified Experts
Get help from gaming professionals.
Transparent Credits
Know what the service costs before you start.
Remote Support
Get help from anywhere.
FAQ
Everything worth asking, answered in full
How the AI works, what it refuses to guess at, how Credits are priced, how professionals are verified and what happens when something goes wrong.
Getting started
What is Wormio?
An AI-first gaming platform. You describe a problem or a goal, the assistant works out what's likely going on, and you either fix it with guided steps or book a verified professional. Everything is paid for with prepaid Credits.
How does the AI assistant work?
You describe the situation in your own words and pick your game. The assistant asks follow-up questions about your hardware, settings and symptoms, then returns a ranked set of likely causes with a confidence score and a recommended next step.
Can AI actually fix my gaming problem?
For a large share of technical issues — settings, drivers, background load, network configuration, peripheral setup — yes, with step-by-step guidance. For hardware faults, complex crashes and anything requiring judgement, it recommends a professional instead of guessing.
What happens if AI can't solve it?
It says so, explains why, and hands you a shortlist of professionals who handle that exact class of problem. You're never left in a loop with a chatbot.
Can I talk to a real gaming expert?
Yes. Every professional on the marketplace is verified, rated, and lists their games, response time and Credit pricing up front.
Credits and billing
What are Credits?
A prepaid balance you spend on AI sessions, coaching and services. 1 Credit equals €0.10 and the minimum purchase is 50 Credits. There is no subscription, no trial and no recurring charge.
How much does coaching cost?
Aim coaching starts at 100 Credits per session, rank coaching at 125. Technical services start at 50. Every professional shows their rate before you book.
Which games do you support?
Valorant, Counter-Strike 2, Fortnite, Call of Duty, League of Legends, Dota 2, Minecraft, GTA V, Roblox, Apex Legends and Overwatch 2 at launch, with more added as coach coverage grows.
Services and coaching
Can I get PC optimization remotely?
Yes — all services are remote. Optimization work is done over a guided screen share, and you keep control of your machine throughout.
Can I book a coach?
Yes. Pick a professional, choose a slot from their availability, and confirm with Credits. You'll get a reminder before the session.
Are professionals verified?
Every professional passes identity checks, rank or credential verification, and a reviewed trial session before taking bookings.
Can I get a refund for a session?
If a session doesn't happen or the professional doesn't deliver what was described, the Credits go back to your balance. Disputes are reviewed within 48 hours.
Trust and privacy
Do Credits expire?
No. Your balance stays available and can be used across any service or professional on the platform.
Can teams use Wormio?
Yes. Team accounts give organisations shared Credits, player support, and AI triage before an issue reaches a human.
Is my information secure?
Sessions are remote and consent-based, screen sharing is always initiated by you, and diagnostic data is never sold or shared with third parties.
Information & contact
Still have a question about your setup?
Everything is remote, consent-based and priced in Credits up front. Send a message and a human reads it.
Start with the AI
Most technical issues are identified in a few minutes of guided questions — before any Credits are spent.
Verified professionals
Identity checks, rank or credential verification and a reviewed trial session before anyone takes bookings.
Response time
Support replies within one business day. Payment and refund disputes are reviewed within 48 hours.
Billing and Credits
1 Credit = €0.10, minimum purchase 50 Credits. Credits never expire and work across every service.