Stutter and frame drops
The game runs at a good average FPS but hitches exactly when a fight starts. Frametime spikes, not the FPS counter, are what you actually feel.
Setup
Gaming Setup
Get help configuring your peripherals, monitor, audio, and gaming environment.
Monitor running at 60Hz on a 240Hz panel. Mouse polling at 125Hz. Headset stuck on stereo mix with spatial audio fighting the game engine. These are small settings with large effects, and almost every setup has a few of them wrong.
From 50 Credits45 minutes
What's included
- Monitor refresh rate, response time and sync configuration
- Mouse DPI, polling rate and acceleration cleanup
- Keyboard and controller mapping, deadzone tuning
- Headset, mic and spatial audio configuration
- Desk ergonomics and mousepad space for your sensitivity
- Per-game input settings checked against your hardware
Common problems we solve
- Monitor not running at its rated refresh rate
- Mouse feels inconsistent or accelerated
- Can't hear footsteps or directional audio clearly
- Controller drift or deadzone problems
- Mic sounds thin or picks up keyboard noise
AI first
Which part of your setup feels wrong?
Monitor and displayMouse and keyboardControllerAudio and voice chatEverything feels offNew setup
Analyze my situationHardware that finally behaves the way you paid for it to. This is the cheapest service on the platform and the one that most often surprises people.
How gaming setup problems show up
Before anyone books anything, the AI works out which of these you're actually dealing with — and tells you when the answer is none of them.
Lag, jitter and desync
Shots that should land don't register. Jitter and packet loss on your route matter far more than the ping number in the corner.
Heat and throttling
Performance is fine for ten minutes and then quietly collapses. Dust, fan curves and power limits are the usual culprits.
Inconsistent aim and input
Your crosshair feels different every session. Sensitivity, polling rate and input latency are measurable — and fixable.
Why it happens
Most setup issues come from a stack of small defaults nobody set on purpose: shipped settings, drivers installed years apart, and hardware running below the spec it was sold at. Individually harmless, together expensive.
How we approach it
We measure first and change one variable at a time, so you always know which change produced which result. Nothing is applied to your machine or your play without an explanation you can repeat later.
What you keep
A written summary of every change, the before-and-after numbers where they exist, and a short list of what to do next. Gaming Setup starts at 50 Credits and takes 45 minutes.
FAQ
About this service
Is this worth it if my gear is budget-level?
Yes. Misconfigured budget gear performs far below its ceiling, and correcting it costs nothing but the session.
Can AI do this alone?
Frequently, yes — the AI walkthrough covers display and input settings. Audio routing and controller faults tend to need a specialist.
FAQ
Everything worth asking, answered in full
How the AI works, what it refuses to guess at, how Credits are priced, how professionals are verified and what happens when something goes wrong.
Getting started
What is Wormio?
An AI-first gaming platform. You describe a problem or a goal, the assistant works out what's likely going on, and you either fix it with guided steps or book a verified professional. Everything is paid for with prepaid Credits.
How does the AI assistant work?
You describe the situation in your own words and pick your game. The assistant asks follow-up questions about your hardware, settings and symptoms, then returns a ranked set of likely causes with a confidence score and a recommended next step.
Can AI actually fix my gaming problem?
For a large share of technical issues — settings, drivers, background load, network configuration, peripheral setup — yes, with step-by-step guidance. For hardware faults, complex crashes and anything requiring judgement, it recommends a professional instead of guessing.
What happens if AI can't solve it?
It says so, explains why, and hands you a shortlist of professionals who handle that exact class of problem. You're never left in a loop with a chatbot.
Can I talk to a real gaming expert?
Yes. Every professional on the marketplace is verified, rated, and lists their games, response time and Credit pricing up front.
Credits and billing
What are Credits?
A prepaid balance you spend on AI sessions, coaching and services. 1 Credit equals €0.10 and the minimum purchase is 50 Credits. There is no subscription, no trial and no recurring charge.
How much does coaching cost?
Aim coaching starts at 100 Credits per session, rank coaching at 125. Technical services start at 50. Every professional shows their rate before you book.
Which games do you support?
Valorant, Counter-Strike 2, Fortnite, Call of Duty, League of Legends, Dota 2, Minecraft, GTA V, Roblox, Apex Legends and Overwatch 2 at launch, with more added as coach coverage grows.
Services and coaching
Can I get PC optimization remotely?
Yes — all services are remote. Optimization work is done over a guided screen share, and you keep control of your machine throughout.
Can I book a coach?
Yes. Pick a professional, choose a slot from their availability, and confirm with Credits. You'll get a reminder before the session.
Are professionals verified?
Every professional passes identity checks, rank or credential verification, and a reviewed trial session before taking bookings.
Can I get a refund for a session?
If a session doesn't happen or the professional doesn't deliver what was described, the Credits go back to your balance. Disputes are reviewed within 48 hours.
Trust and privacy
Do Credits expire?
No. Your balance stays available and can be used across any service or professional on the platform.
Can teams use Wormio?
Yes. Team accounts give organisations shared Credits, player support, and AI triage before an issue reaches a human.
Is my information secure?
Sessions are remote and consent-based, screen sharing is always initiated by you, and diagnostic data is never sold or shared with third parties.
Information & contact
Still have a question about your setup?
Everything is remote, consent-based and priced in Credits up front. Send a message and a human reads it.
Start with the AI
Most technical issues are identified in a few minutes of guided questions — before any Credits are spent.
Verified professionals
Identity checks, rank or credential verification and a reviewed trial session before anyone takes bookings.
Response time
Support replies within one business day. Payment and refund disputes are reviewed within 48 hours.
Billing and Credits
1 Credit = €0.10, minimum purchase 50 Credits. Credits never expire and work across every service.